Comments (8)
I am having the exact same problem with a Z wave Kwikset lock. Also when i tried to delete the ap to try again it would not delete from my Smartthings account.
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I forgot to mention that the ap would not allow me to delete it once it was installed. Could not delete from my phone app or my IDE page. Had to call Smartthings twice to delete the ap after i reloaded it a second time.
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I figured this out. The data is not being lost. You have to navigate to the page that has all your smart apps listed to see the installed lock. If you keep trying to enter where you first installed the app you will just keep installing it new over and over and you will not see lock and code data that you entered. Seems awkward to me but at least now i know how to use the app. This also solved the issue when trying to delete the app.
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I forgot to mention that i am using Smartthings hub
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I am having the same issue as originally stated by rhtapp. I am unable to find any other place within SmartThings where "all your smart apps are listed" like bhaynes791 mentions. I would appreciate any help/clarification you can offer. Thanks.
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Ah, thanks for the clarification, bhaynes791. That worked. There are too many areas in the SmartThings app with the subsection "SmartApps." I was looking under "MyHome/Things/SmartApps" and "Marketplace/SmartApps". I didn't realize there was also a "SmartApps" section under the Automation tab. Makes sense now. Thanks for your help!
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Related Issues (20)
- Usr/Pw are not being updated HOT 2
- Cannot set user name in Released Version on 2018-12-19
- Update metadata
- No notifications HOT 14
- After adding new Schlage Connect lock no users can be added HOT 2
- App disables users access randomly HOT 3
- Locks Status update slow after SmartThing Firmware 25.26 HOT 3
- sweep process stay to 0% HOT 4
- Set and delete pw on Schlage lock
- No notifications on manual unlock HOT 5
- No activity logging or notifications from Schlage Touchscreen ZWave Lock HOT 1
- Logging?
- Conflict when importing Device Handler
- Cannot import child apps HOT 5
- Great potential - but lot of issues HOT 3
- Device Handler does not log manual locks and unlocks HOT 6
- After Samsung retired the SmartThings Classic app, New SmartThings app very difficult to add user HOT 4
- Not able to set either the user routines or the keypad routines
- Schlage: Cannot add user to the new Smartthings app HOT 1
- Push and SMS stopped working around January 2023 HOT 3
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