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QuickCapture OIC about oriented-imagery HOT 7 OPEN

esri avatar esri commented on June 12, 2024
QuickCapture OIC

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Comments (7)

kushu493 avatar kushu493 commented on June 12, 2024

Hi,
I cannot load the OIC that you created. Can you please make it public so i can reproduce the issue that you're facing.
Thanks

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Samekfb avatar Samekfb commented on June 12, 2024

Thanks Kushu for assisting me the other day!

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DarrinSmith1700 avatar DarrinSmith1700 commented on June 12, 2024

Samekfb, was this issue resolved. I am experiencing the same issue. My OIC was auto created in QuickCapture which has attachments and not a dedicated Image field. When loading the OIC in the Viewer it spins.

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Samekfb avatar Samekfb commented on June 12, 2024

Hiya Darrin,
Sadly this issue is still persisting. I have raised a ticket with ESRI about the attachment issue and will be getting some assistance with this soon - I will be sure to respond to this thread.
I have had a couple of chats with the QuickCapture team and I believe that this is a known issue with the Attachments in Portal not being able to be read correctly.
If you are having difficulties they suggest to raise a ticket specifically requesting the Attachments to be fixed rather than QuickCapture or OIC as it is an issue with Portal specifically - fyi we are using Enterprise, not AGOL (which works fine for me).
OIC's are a fantastic tool to use... I just hope I can get it up and running soon!

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DarrinSmith1700 avatar DarrinSmith1700 commented on June 12, 2024

One thing I realized was the Camera Heading field was throwing an invalid value error. Then I realized all the values were Null. I populated all the records with whole numbers representing the general compass heading just to test. After I did that the tools worked in both Pro and the Online Viewer? I'm not sure why the values were not populated and I'm not sure if that is the reason for the perpetual spinning.

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Samekfb avatar Samekfb commented on June 12, 2024

Hmm, when testing we did note that when using the mode which takes the photo instantly (i.e. without launching the camera) the OIC fields weren't getting populated, this was confirmed to be a known issue by ESRI. We have also suggested that our users should download a compass app to their phone to properly calibrate the heading as even with the normal use of the camera it can receive inaccurate values. However I have tried with other OIC datasets and using the custom widget / tool to view the information, sadly it still wasn't working on my end. I will be sure to check though, thanks!

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kushu493 avatar kushu493 commented on June 12, 2024

Hi Sam,

What issue are you facing with the widget? Are you using the Oriented Imagery 3D widget? We updated it last week.

Thanks
Kushagra

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