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Comments (7)

MikeMillerGIS avatar MikeMillerGIS commented on August 11, 2024

Could you please log a tech support incident. They will be able to help trouble shoot this issue. We are using the ArcGIS Online framework to get this information. It is not in the app itself.

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ladeef avatar ladeef commented on August 11, 2024

will do, thanks

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MikeMillerGIS avatar MikeMillerGIS commented on August 11, 2024

I did test real quick, I was able to get a public custom locator working:

I do modify my above comment, there is code in the app to retrieve the orgs locators. Those are from the configured list.

So do you locators how up here?
image

and not here:
image

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MikeMillerGIS avatar MikeMillerGIS commented on August 11, 2024

@ladeef revised comments.

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MikeMillerGIS avatar MikeMillerGIS commented on August 11, 2024

Also, are there any errors or warnings on your console? My only guess is somehow, the app is not retrieving the locator info correctly. Tech support can help you hunt this down.

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ladeef avatar ladeef commented on August 11, 2024

Just got off the phone with tech support, turns out I needed the "geosearch" option checked on the the locator settings in configure utility.

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MikeMillerGIS avatar MikeMillerGIS commented on August 11, 2024

Great, glad they figured it out

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