Comments (3)
You shouldn't need to activate before authenticating with a phone call.
Phones only need activation if they're running Duo Mobile. However, our service assumes that land lines are never smartphones and so won't have the app installed. Thus, the Duo Admin Panel and Admin API currently only allow selecting smartphone platforms and activating on mobile phones.
If you need to use Duo Mobile with a land line, could you please go into a little more detail about your use case?
If you have more questions about using our APIs please email [email protected] or your sales rep. They can usually help you out faster than we developers can.
Thanks for using Duo!
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Hey Ben - thanks for the answer.
The client (mine and yours) is a large university in Evanston IL ;) They
want to support landline and smartphone. So I have the smartphone
registration part working great via the ADMIN API. My question is that when
I add the landline phone via the ADMIN API the phone is not activated - can
I even set the landline phone to active from the ADMIN API? (I could then
use a simple login authorization to verify it works for them)
Thanks for the quick response!
I have a request into support also, but I thought someone might have an
answer on GIT since we are using the Python ADMIN API.
On Thu, Jul 24, 2014 at 6:10 PM, ben-duo [email protected] wrote:
You shouldn't need to activate before authenticating with a phone call.
Phones only need activation if they're running Duo Mobile. However, our
service assumes that land lines are never smartphones and so won't have the
app installed. Thus, the Duo Admin Panel and Admin API currently only allow
selecting smartphone platforms and activating on mobile phones.If you need to use Duo Mobile with a land line, could you please go into a
little more detail about your use case?If you have more questions about using our APIs please email
[email protected] or your sales rep. They can usually help you out
faster than we developers can.Thanks for using Duo!
—
Reply to this email directly or view it on GitHub
#11 (comment)
.
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There's no separate activation step for landline phones like there is with Duo Mobile because the only authentication factor landlines support is Phone Call. Just send the phone a phone call with the Auth API or Web SDK and you should be good to go!
from duo_client_python.
Related Issues (20)
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- 400 Bad Request response when trying to add a token for a yubikey HOT 1
- Duo client installed via pip is missing the get_users_by_names func HOT 3
- Getting "Received 429 Too Many Requests" for auth logs even if hitting the API in 6-7 minute intervals
- Getting 40103 on making GET REST API calls HOT 5
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- How to use duo_client_python to access an integrations secret key? HOT 2
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