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unable to login due to JSON parse failure about rbw HOT 7 CLOSED

doy avatar doy commented on September 6, 2024
unable to login due to JSON parse failure

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Comments (7)

dataO1 avatar dataO1 commented on September 6, 2024 1

This happened to me as well. Not sure what it is, i tried clearing cache and config and disabled 2-factor auth for testing if it has something to do with it.
Any new ideas, what this could be?

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as3ii avatar as3ii commented on September 6, 2024

Since yesterday I've the same issue.

  • rbw login: failed to log in to bitwarden instance: failed to parse JSON: .: expected value at line 1 column 1: expected value at line 1 column 1
  • version: 1.2.0
  • OS: ArchLinux

already tried running rbw purge and deleting $HOME/.config/rbw/config.json to start over from 0

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jonathannerat avatar jonathannerat commented on September 6, 2024

I tried debugging this, and the response from the API after trying to log in is error code: 1020, and looks like the status code is 403. There's a similar issue from 2019 at bitwarden/clients#1017.

Maybe it's related to the recent change regarding the use of openssl?

EDIT: Looks like free organizations accounts don't have access to APIs: https://bitwarden.com/pricing/business/. Maybe personal accounts as well?

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as3ii avatar as3ii commented on September 6, 2024

I don't know why, but today rbw restarted working normally... Totally randomly

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jonathannerat avatar jonathannerat commented on September 6, 2024

Yeah, it's working fine now. Maybe it had something to do with cloudflare in the end? Guess we'll never know

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andreiple avatar andreiple commented on September 6, 2024

Yeah. All good now. Gonna close the ticket

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Lesik avatar Lesik commented on September 6, 2024

For me, the problem was that I was copying the client_id from the browser by double-clicking and copy-pasting. However, double-clicking also (invisibly) selected one space character before and one after the client id, making it invalid of course. In the rbw key entry window, use the "show in clear text" button on the right to verify you're pasting in the information you're intending to.

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