Conflict with allauth account about django-helpdesk

[Benbb96]

Hi @gab-luz, can you confirm you tried what's suggested here ?

[uhurusurfa]

By default, teams functionality is enabled in Django Helpdesk.
Per the issue that @Benbb96 pointed you to, you will have to disable the (Pinax) teams feature to use the allauth app.

You best bet is to start with a fresh DB after setting your configuration correctly to omit teams unless you are comfortable with cleaning out any migrations that are already processed for Django Helpdesk.

[timthelion]

Serriously we should just dissable teams by default, I'm sorry I caused so many people problems, I really had no idea what havoc would come of that one silly dependency 😵‍💫

[gab-luz]

Hi @gab-luz, can you confirm you tried what's suggested here ?
I did. Nothing different happened. I put that on my settings.py

[gab-luz]

By default, teams functionality is enabled in Django Helpdesk. Per the issue that @Benbb96 pointed you to, you will have to disable the (Pinax) teams feature to use the allauth app.

You best bet is to start with a fresh DB after setting your configuration correctly to omit teams unless you are comfortable with cleaning out any migrations that are already processed for Django Helpdesk.
I've tried this and it didn't work (ISSUE 912):

HELPDESK_TEAMS_MODEL = 'usr.Person'
HELPDESK_TEAMS_MIGRATION_DEPENDENCIES = []
HELPDESK_KBITEM_TEAM_GETTER = lambda _: None

BUT, using the code below in my settings.py made all the error messages related django-helpdesk gone (also ISSUE 912, but didn't see it)

INSTALLED_APPS = [
    "django.contrib.auth",
    "django.contrib.contenttypes",
    "django.contrib.sessions",
    "django.contrib.sites",
    "django.contrib.messages",
    "django.contrib.staticfiles",
    # "django.contrib.humanize", # Handy template tags
    "django.contrib.admin",
    "django.forms",
    "django.contrib.humanize",  # Required for elapsed time formatting
    "bootstrap4form",
    # Required for nicer formatting of forms with the default templates
    # 'account',  # Required by pinax-teams
    # 'pinax.invitations',  # Required by pinax-teams
    # 'pinax.teams',  # Team support
    # 'reversion',  # Required by pinax-teams
    "helpdesk",  # This is us!
]

[gab-luz]

Too early:

SystemCheckError: System check identified some issues:

ERRORS:
helpdesk.KBItem.team: (fields.E300) Field defines a relation with model 'pinax_teams.Team', which is either not installed, or is abstract.
helpdesk.KBItem.team: (fields.E307) The field helpdesk.KBItem.team was declared with a lazy reference to 'pinax_teams.team', but app 'pinax_teams' isn't installed.

When running manage.py makemigrations, I got the error above. It depends on teams to work.

[timthelion]

Closing as duplicate #912