Comments (11)
I think this is expected to happen?
It's likely the user(s) having the issue doesn't have DM messages enabled from non-friends.
User Settings -> Privacy & Safety -> Scroll down to
You can reproduce the "Unknown Integration" error message if you turn that option off ^
from discord-api-docs.
Ya can you make sure that they don't have this setting turned off either on this server or for their entire account?
from discord-api-docs.
I think this is expected to happen?
It's likely the user(s) having the issue doesn't have DM messages enabled from non-friends.
User Settings -> Privacy & Safety -> Scroll down to
You can reproduce the "Unknown Integration" error message if you turn that option off ^
Can confirm they did not have this on.
from discord-api-docs.
Sounds like the issue is resolved then :)
from discord-api-docs.
Sounds like the issue is resolved then :)
Sorry, I meant they did have it on, they had DMs on.
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May we re open this
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Oh I see. And youre sure they also don't have that setting off for the specific server?
from discord-api-docs.
Oh I see. And youre sure they also don't have that setting off for the specific server?
Yup.
from discord-api-docs.
Im not really sure what the issue could be at this point with digging more into the specific user. Can you have them send a support ticket that links to this github issue?
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Today I had the same problem and I concluded that the way to solve it is by asking the user to use the command on the server and then in the DM, also test it, I believe it will work
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This really shouldnt be happening, but its pretty difficult to debug from the app's end. If you can submit support tickets (feel free to mention this github issue and my name in the ticket) we might be able to figure out whats going on. For now though Im going to close this issue.
from discord-api-docs.
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