Do people know that for the automatic BTCpay to work, they have to remain logged in? about counterwallet

[robby-d]

Best thing to do im thinking is to put a notice about this on the 3rd page of buysell (order confirmation) when selling btc.

[ouziel-slama]

maybe also a confirmation modal box if you try logout or close tab.

2014-04-09 19:36 GMT+00:00 xnova [email protected]:

Best thing to do im thinking is to put a notice about this on the 3rd page
of buysell (order confirmation) when selling btc.

Reply to this email directly or view it on GitHubhttps://github.com//issues/57#issuecomment-40007001
.

[adamkrellenstein]

I like that idea! (It's obnoxious, of course.)

[ouziel-slama]

:-) Yes obnoxious but effective.

2014-04-09 20:24 GMT+00:00 PhantomPhreak [email protected]:

I like that idea! (It's obnoxious, of course.)

Reply to this email directly or view it on GitHubhttps://github.com//issues/57#issuecomment-40012043
.

[adamkrellenstein]

Bump.

[adamkrellenstein]

The warning should say something like 'Because the Counterparty servers have no access to your funds, pending order matches in which you are selling BTC can only be completed while you remain logged in.'

It would be even better if the warning only showed up for users that actually have such open orders to sell BTC and pending order matches involving selling BTC. The pop-up could list the orders and order matches in question.

[robby-d]

An alternative (or something to do in addition to this) is to, as long as the user has 1 or more open orders selling BTC, place a notice on their balances page (i.e. the blue info notice bar at http://wrapbootstrap.com/preview/WB0573SK0) saying "As you have one or more open sell orders for BTC< please stay logged in so that the order(s) can be properly filled."

You can also change the logout confirmation text as well when the user logs out to what Phantom stated. Doing this info bar catches folks that just close the browser (and do not formally log out), which I think is probably at least half of folks.

We already show a confirmation dialog at logout, you would just add to that to show Phantom's notice then, and have this info bar in addition.

[ouziel-slama]

Just did a push online with this commit:
251d210

if sellingBTC()==true :

• when you close the windows, the browser show the standard confirmation
  close dialog with above PP message (no custom message possible in firefox:
  http://stackoverflow.com/questions/5398772/firefox-4-onbeforeunload-custom-message
  ).
• when you logout the same message replace the standard message.

I still have to add the blue info notice. I do not see in the link, can you
send me a screenshot please?

2014-04-11 14:03 GMT+00:00 xnova [email protected]:

An alternative (or something to do in addition to this) is to (as long as
the user has 1 or more open orders selling BTC, place a notice on their
balances page (i.e. the blue info notice bar at
http://wrapbootstrap.com/preview/WB0573SK0) saying "As you have one or
more open sell orders for BTC< please stay logged in so that the order(s)
can be properly filled."

You can also change the logout confirmation text as well when the user
logs out to what Phantom stated. Doing this info bar catches folks that
just close the browser (and do not formally log out), which I think is
probably at least half of folks

Reply to this email directly or view it on GitHubhttps://github.com//issues/57#issuecomment-40206594
.

[ouziel-slama]

i think we need also check if there is pending or open btc sell orders. Not
only btcpays. And keep verification, for instance with the two counters i
created for that:
window.OPEN_ORDER_FEED.sellBTCOrdersCount()
window.PENDING_ACTION_FEED.pendingSellBTCOrdersCount()

2014-04-13 22:25 GMT+00:00 xnova [email protected]:

Closed #57 #57 via 5c357415c35741
.

Reply to this email directly or view it on GitHubhttps://github.com//issues/57
.

[adamkrellenstein]

What's the status on this? We also need the info notice.

This is very important. People are going to log out, the DEx is going to not work, and they're going to walk away!

[adamkrellenstein]

'You need to be logged in as long as you're trying to sell BTC.'

[adamkrellenstein]

It needs to be on both the Buy & Sell page, and everywhere else... and big.

[adamkrellenstein]

The vast majority of open orders selling BTC have zero fees left, because the order matches have all expired. And the fee_provided filter (and the fee_required filter?) on the Buy & Sell page is not for fee_provided remaining, as it must be. (This is important, too, because the order book looks very wrong otherwise.)

[robby-d]

Did you see that when you try to close the window, you get a pop up?

I think that given that, putting it everywhere is excessive, and contributes to UI overload where people just start ignoring those notices alltogether.

We have it on the balances page...adding the notice to the buysell page may make sense, and making it stick out more would as well (I have to see how it looks now...we could put it in a warning box)

Regarding your other issue, can you open that as a separate item? Ouziel can get to both today most likely.

[adamkrellenstein]

I opened the other issue, yeah.

The pop-up is really only for Chrome, and then only if you close the page in certain ways. Of course UI-overload is an issue, but this is very important. We need to prove that the DEx works.

The notice on the balances page isn't what I'm talking about. That only says 'It takes times for transactions to be confirmed.' We need a warning-type message that says 'Don't log out or your orders to sell BTC won't go through!'

[adamkrellenstein]

We can also put a red notice in the 'Open Orders' and 'Pending Actions' drop-down menus, when it's relevant.

[adamkrellenstein]

Another point is that people are losing a lot of money in BTC fees because of this problem. Order matches cost the seller of BTC real money if they don't send the BTCpays when they need to.

[adamkrellenstein]

Remember: this is both for orders to sell BTC (unconfirmed and confirmed) and for order matches of such sell orders pending BTCpay.

[ouziel-slama]

yes, we check pending/confirmed orders and btcpays.