Password problem about cloudguardiaas

[chkp-dmitrygo]

which solution are you trying to deploy?

[raylauhk]

cloudguard network security on alicloud platform

[chkp-dmitrygo]

which specific solution from https://github.com/CheckPointSW/CloudGuardIaaS/tree/master/terraform/alicloud?

[raylauhk]

used the below solution

1. management
2. cluster
3. run the cli "openssl passwd -6 PASSWORD" to generate the hash
4. copy to the variables password_hash and gateway_password_hash

Result - management can login but the gateway couldn't. Suppose use "admin" to logon the GAiA WebUI and got the Permission denied

[chkp-romanka]

Hi @raylauhk
We are checking the issue and will update
@almogard

[raylauhk]

Do you got the same problem? both gateway and cluster cannot login with the defined password...

[raylauhk]

Hi, May I have the update? we are in the pre-deployment stage and reported this to our local SE team of Check Point too. Hope can line up for further support, thank you.

[almogard]

Hi @raylauhk ,
I'm investigating that, for now please use the private key pair for authentication.

[raylauhk]

The result was, we have to reset the password by using the private key to login the clish. wondering the password policy affecting it...

[almogard]

For now if you deploy new instance restart the password by that command:
set user admin password-hash "PASSWORD"
save config

[chkp-natanelm]

We are closing this ticket for now as it appears the issue has been resolved.
Should you encounter any further problems or if the issue persists, please do not hesitate to reopen this issue or contact Check Point's support.