My insurance card hasnt came in but i have the number...its saying not active.. about ccdb5-api

[Scotchester]

Hi Nadia,

If you would like to submit a complaint about a financial product or service, please go to: https://www.consumerfinance.gov/complaint/

[ascott1]

Hi @nadia-619, here is your full list of options for outreach, in case it is helpful:

To submit a complaint about a consumer financial product or service:

• Visit https://www.consumerfinance.gov/complaint

• Call us toll-free at [phone]

• Mail your complaint to:

  Consumer Financial Protection Bureau
  P.O. Box 2900                                                                                                                                      
  Clinton, IA 52733

To talk to someone about your issue or ask a question, call us toll-free at [phone]