Tech Docs Are Not for Reading -- Docs are a presales tool about codewriting

[briandominick]

I'd be really interested to see this. I've had enterprise sales people tell me how purchases use the docs, and no one has ever said a stakeholder has read the docs cover to cover. I can't imagine reading a technical manual cover to cover. I don't think I ever have.

[lief-erickson]

Oh, no, I'm not suggesting that the docs are read cover to cover, but rather the documentation is queried, poked, prodded, and used as part of the buying cycle. It's the rare duck that has read any technical manual cover to cover.

[briandominick]

Yeah I definitely would LOVE any ways to demonstrate the importance of docs in this sphere. That does jive with what sales ppl have told me, for sure. Yeah this area needs to be built up for sure. I'm not a great cheerleader or salesperson.