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Comments (7)

haakonnessjoen avatar haakonnessjoen commented on August 29, 2024

What is the atem firmware version, and which version of companion are you running?

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josephdadams avatar josephdadams commented on August 29, 2024

Transferring to ATEM repo.

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Julusian avatar Julusian commented on August 29, 2024

@tperrett We need to know the versions as asked above to be able to look into this further for you.

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tperrett avatar tperrett commented on August 29, 2024

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Julusian avatar Julusian commented on August 29, 2024

Thanks for the extra info. That confirms that it is an incompatibility between your version of companion and atem software.
Companion 1.4 only supports the atem up to v7.5.2.
v8.0.0 and v8.0.1 introduced some breaking protocol changes, one of which is the DSK auto command.

Your options are to either run companion 2.0, or downgrade your atem to 8.0.0 or lower.

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Julusian avatar Julusian commented on August 29, 2024

This is unrelated, but did you have to select a model in the settings for your device? If so, what did you choose?
We don't appear to have any specs defined for your model of atem, meaning it will think it has the wrong number of sources, keyers etc.

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Julusian avatar Julusian commented on August 29, 2024

Closing as this works in 2.0, and is a known limitation of 1.4

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