Ledger Blue : Balance issue with one of my addresses about dash-masternode-tool

[qwizzie]

quoting Bertrand

First, I would suggest checking if there are any entries in the log with the ERROR level. If there are, please send me the information to one of the contact entries appearing on the Tools->Show contact information form.
If there is nothing like this in the log, I suggest completely clearing the application cache. For this:

1. Run DMT
2. Open tha app data folder (Tools->Open Application Data Folder)
3. Close DMT
4. Remove the subdirectory with the name "cache" from the app data folder
5. Run DMT, open the wallet and after complete synchronization (which may take a while), check the balance

Link : https://www.dash.org/forum/index.php?threads/gui-tool-for-running-masternode-with-trezor.13748/page-23#post-237471

I decided to delete the cache folder inside the Application Data Folder and that fixed DMT to then show the correct balance again on my Ledger account / address that it previously showed incorrectly. I will keep this methode of deleting the cache folder in mind, if i ever have a similar problem with DMT in the future.

Also i checked the log after my Ledger Blue showed everything correct again with regards to balance and it does still show the following ERROR, when i connect my hardware wallet :

2024-01-13 14:17:29 ERROR|root|MainThread|hw_intf_ledgernano.py|get_device_list|Exception : Invalid status 6d00 (Unknown reason)
Traceback (most recent call last):
File "hw_intf_ledgernano.py", line 199, in get_device_list
File "ledgerwallet\client.py", line 420, in get_version_info
File "ledgerwallet\client.py", line 216, in apdu_exchange
ledgerwallet.client.CommException: Exception : Invalid status 6d00 (Unknown reason)

So maybe that could be looked into.. i suspect this is more related to Ledger Blue maybe not fully getting recognized by DMT, eventhough after pressing Connect Hardware Wallet it does show 'Connected to Ledger Blue'

[Bertrand256]

Ledger Blue probably has a slightly changed protocol for communicating with the computer, but I do not have a physical device, verify this. For this reason, DMT officially supports only Ledger Nano S and Nano X devices, but not Blue.

[qwizzie]

Okay, no problem. I will close this issue.