App crashes on :- Provider is not registered: interface apptentive.com.android.feedback.dependencyprovider.a about apptentive-android

[CaseyApptentive]

Sorry for the crash @sabuthm. We're looking into this.

[CaseyApptentive]

@sabuthm can you try using 6.0.2 and see if it's still causing a crash? This looks like a bug that we fixed recently.

Let us know if you're still having any trouble. Thanks!

[CaseyApptentive]

@sabuthm did that work for you? Let me know if this was resolved. Thanks!

[sabuthm]

@CaseyApptentive we were monitoring the issue after updating the version to 6.0.2. we were able to capture the same crash again.
Following is the crash log..

Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{com.magnolia.android.app/apptentive.com.android.feedback.messagecenter.view.ProfileActivity}: java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.message.e
       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3431)
       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
       at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
       at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7664)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

Caused by java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.message.e
       at apptentive.com.android.core.DependencyProvider.of(DependencyProvider.java:25)
       at apptentive.com.android.feedback.messagecenter.viewmodel.ProfileViewModel.<init>(ProfileViewModel.kt:22)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity$viewModel$2$1.invoke(BaseProfileActivity.kt:28)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity$viewModel$2$1.invoke(BaseProfileActivity.kt:28)
       at apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt:12)
       at androidx.lifecycle.ViewModelProvider$Factory$-CC.b(ViewModelProvider.kt:10)
       at apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt)
       at androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:187)
       at androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:153)
       at androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:53)
       at androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:35)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity.getViewModel(BaseProfileActivity.kt:27)
       at apptentive.com.android.feedback.messagecenter.view.ProfileActivity.onCreate(ProfileActivity.kt:27)
       at android.app.Activity.performCreate(Activity.java:7994)
       at android.app.Activity.performCreate(Activity.java:7978)
       at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3404)
       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
       at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
       at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7664)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

following are the device info

Brand:Google
Model:Pixel 3a
Orientation: Portrait
RAM free: 1.68 GB
Disk free: 46.7 GB
Version:Android 11


Brand:Google
Model:Pixel 4a
Orientation: Portrait
RAM free: 3.36 GB
Disk free: 105.77 GB
Version:Android 11

[prakash-robosoft]

@CaseyApptentive any idea to fix this crash, please?