[Bug][Config UI] Unable to collect data owing to which Newly added GitHub metrics are not reflected about incubator-devlake

[dosubot]

The error message you're encountering suggests a connection issue, possibly due to incorrect API URL, firewall restrictions, or network problems. To address this, please check the following:

1. Confirm the API URL is correct and accessible from your CI/CD pipeline tool's host machine.
2. Review any firewall rules or network restrictions that might block the connection to your GitHub enterprise instance.
3. Test the connection on a different network or machine to rule out local network issues.
4. Ensure the steps for setting up the connection and adding GitHub metrics were followed correctly.

Providing additional details on these checks can help pinpoint the issue. Remember to omit sensitive information in your response. While I can't create pull requests or issues, I can guide you on resolving the problem once we identify the cause.

Details

About Dosu
This response is meant to be useful and save you time. It is not meant to be a precise solution, but rather a starting point for your own research.

Help me be more useful! Please leave a 👍 if this is helpful and 👎 if it is irrelevant.

To continue the conversation, mention @dosu.

[klesh]

The error message said "proxyconnect tcp", did you set the Proxy for the connection?

[mparthi3-ford]

@klesh : I am using GitHub not GitLab. Also, I have not added teh proxy URL for the other projects. however, I was able to make the connection and collect the data successfully.

[klesh]

@mparthi3-ford

I apologize for the misunderstanding. Both GitLab and GitHub use the same proxy settings.

To clarify:

• You haven't configured any proxy for your connection.
• Some repositories are fetched successfully, while others encounter issues.

To diagnose further, could you please provide the following information:

Authorization Method: Are you using a Personal Access Token (PAT) or a GitHub App? If using a PAT, is it a fine-grained token (with limited permissions)?
Clone via the git cli: Try cloning the git repo URL from the error message using the git command line:

git clone https://git:***@github.ford.com/AV-TaaS/gcp-app-terraform-trr-backend.git

Remember to replace *** with your token (PAT if applicable).

This information will help pinpoint the issue specific to the failing repositories.

[mparthi3-ford]

Hi @klesh : After adding the proxy URL in the Proxy field, I was able to collect the data successfully for GitHub.