HELP HELP!!! Scalar redirects back to login screen after I log in about scalar

[rust-lucas]

Hey there, sorry this is a bit late getting back to you but - could you make a PHP file somewhere on your server that you can access with the following contents:

<?php

phpinfo();

?>

Once this is made, go to that page. You should get a purple and grey information page detailing your server's PHP installation. Search for the word, "Session" - there should be a section containing the item, "Session Support." Can you confirm that it says "enabled" ?

Also, do you have any errors or warnings in your PHP or Apache logs? The log files are likely located in one of the following locations:

/var/log/apache/
/var/log/httpd/
/var/log/apache2/

Thanks!
Lucas

[akprtll]

I'm experiencing the same problem with recurring redirecting-- from .../scalar/system/login?redirect_url=%2Fscalar%2F to (when I click "Sign in") .../scalar/system/login?redirect_url=%2Fscalar%2Fsystem%2Flogin%3Fredirect_url%3D%252Fscalar%252F, etc. The site was working great just a few days ago and I hadn't changed anything in the intervening days. I created a phpinfo file and Session Support is "enabled". What steps might I try next?

[craigdietrich]

What hosting are you using?

[akprtll]

My site is on Reclaim Hosting.

[sfrielick]

I had a similar issue with Scalar on Reclaim Hosting.
This fix from Reclaim Hosting support worked:

...I fixed this by going in the filesystem and edit the file at system/application/config/config.ini.
Find the line that reads $config['uri_protocol'] = 'ORIG_PATH_INFO';
and change it to $config['uri_protocol'] = 'PATH_INFO';

[craigdietrich]

Ah, yep, that's the fix! This would be the same fix if you had contacted Reclaim support directly, @akprtll

[akprtll]

Thanks so much @sfrielick! That fix worked perfectly. I was able to install a new copy of Scalar on my Reclaim Hosting site so I hadn't been sure if it was an issue at the hosting level or the program level.