404 error when clicking on 'register' link about scalar

[anvc]

(The following is Craig's reply)

---------- Forwarded message ----------
From: Craig Dietrich
Date: Wed, May 22, 2013 at 12:09 PM
To: (redacted)

The error you received indicates a problem with the file that routes our "clean URLs". With the help of CodeIgniter (Scalar's underlying framework), Scalar uses fake (clean) URLs that route to various parts of the application. For example, a call to,

/scalar-master/system/login

... is routing to the "login" method of the "system" controller (which
is kept at system/application/controllers/system.php, but this file
shouldn't need to be touched).

With this in mind, I think the problem is one of two:

1. The routing file, ".htaccess" is missing from the Scalar root folder. This could be because the FTP client being used ignored hidden (".") files and didn't transfer .htaccess to the server. Note that there's a few .htaccess' in various places in the application, so if this is the case, I would recommend transferring the full contents of the system folder again, in addition to the .htaccess in the Scalar root folder, once hidden files are made visible.

2. The .htaccess is present, but isn't being processed by your webserver.

If #2, and you're using Apache, some installs will turn off .htaccess support by default. It can be turned back on by un-commeting this line:

;LoadModule rewrite_module modules/mod_rewrite.so

change to =>

LoadModule rewrite_module modules/mod_rewrite.so

... in the Apache conf file, "httpd.conf", which is likely kept in the /etc directory. (Then Apache needs to be re-booted.)

Once enabled, everything should fall into place for Scalar. Though, you may need to clear your browser cache before refreshing a couple times depending on what cache level you're running.