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Comments (7)

picman avatar picman commented on August 14, 2024

Take a look into log/production.log file. If there is an error, it should be described there.

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MichaGeh avatar MichaGeh commented on August 14, 2024

unfortunately no errors, except that the mail can not be processed if your plugin is installed.
what does these entries mean?:

= Running shared code for Attachment (#) "#<Attachment:0x00005642b83aaad8>"
= Finished running shared code for Attachment (#) "#<Attachment:0x00005642b83aaad8>"
= Running shared code for Issue (#) "IT-Helpdesk #: Testticket über OAuth"
= Finished running shared code for Issue (#) "IT-Helpdesk #: Testticket über OAuth"

they are logged only if your plugin is installed

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MichaGeh avatar MichaGeh commented on August 14, 2024

is it possible to disable event processing on emails in your plugin?

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picman avatar picman commented on August 14, 2024

No, it isn't.

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picman avatar picman commented on August 14, 2024

unfortunately no errors, except that the mail can not be processed if your plugin is installed. what does these entries mean?:

= Running shared code for Attachment (#) "#<Attachment:0x00005642b83aaad8>"
= Finished running shared code for Attachment (#) "#<Attachment:0x00005642b83aaad8>"
= Running shared code for Issue (#) "IT-Helpdesk #: Testticket über OAuth"
= Finished running shared code for Issue (#) "IT-Helpdesk #: Testticket über OAuth"

they are logged only if your plugin is installed

It's perfectly Okay, I think. it's logged that the plugin processes scripts assigned to certain events if any.

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MichaGeh avatar MichaGeh commented on August 14, 2024

even if no shared code is configured?
or are there other places than in a workflow to execute shared code on events?

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picman avatar picman commented on August 14, 2024

Yes, even when no workflow is defined. That is probably wrong. I will change it.

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