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Plugin Conflict..?? about divi-paypal HOT 8 CLOSED

 avatar commented on August 29, 2024
Plugin Conflict..??

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Comments (8)

 avatar commented on August 29, 2024 1

@tejasm-itpath Okay, so yeah, I guess we need to check our latest update with older versions of Divi to see if we can track down exactly which version of Divi this happens with. Then we can reach out to them to see if they can help us figure out what's going on here as well.

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tejasm-itpath avatar tejasm-itpath commented on August 29, 2024

@angelleye
I have installed both the plugin and latest Divi theme.
I can reproduce the Timeout error https://www.screencast.com/t/dJiQL119Y0dV
but it is happening every time not due to PayPal for divi Plugin. If i disabled or remove our plugin still it shows error. So I think it is memory consuming on divi builder loading on backend.
I have fixed it by adding following code in .htaccess file.

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

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 avatar commented on August 29, 2024

@tejasm-itpath Are we sure this resolved the issue? The user the reported this says the htaccess update is not fixing the problem for him.

He's also saying the problem only happens with BOTH our plugin and the ShortPixel enabled together. Can you provide a video demo that shows we are able to reproduce the problem with ShortPixel alone and our plugin not enabled?

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tejasm-itpath avatar tejasm-itpath commented on August 29, 2024

@angelleye
Yes I can make it. One question Which Divi theme version they using?

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tejasm-itpath avatar tejasm-itpath commented on August 29, 2024

@angelleye
I have updated to the latest Divi theme and Switched to our plugin's branch #21
ShortPixel plugin is disabled and it gives me error of timeout today https://www.screencast.com/t/seL64AOguZ

So now we have to findout if the issue is coming with Theme update or from our plugin.
I am confused because for Issue branch below #21 , Plugin works fine. But After #21 branch , Plugin throws timeout error.

Divi Version 3.0.92
PayPal for Divi Plugin Branch : 21

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 avatar commented on August 29, 2024

@tejasm-itpath Not sure why you switched to the specific branch..?? #21 was already merged and released in the plugin updates, so that code is already included if you're running our latest version.

But now you're saying you're getting this problem even without ShortPixel involved at all..?? If the Divi theme is causing our plugin to break then we need to update our plugin to resolve the issue.

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tejasm-itpath avatar tejasm-itpath commented on August 29, 2024

@angelleye I switched to older version of the plugin as the client said in the ticket that "For older version it works smoothly". So I switched to the older version and he is right , It is working in older version, Then I track back branch vise test that which branch cause the issue, And branches 18,19,20 works but then branch 21 not working and throwing this error and continues to latest dev branch.
This was not happened before so I feel 90% problem is due to latest update of Divi theme.
I don't have exact reason yet. I will check today by doing some more test with old Divi version.

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tejasm-itpath avatar tejasm-itpath commented on August 29, 2024

@angelleye
I have added condition based on version of the Theme. It was issue from our js file that clearing local storage on every Divi module load.
Now it is working in Old and New Divi themes.

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