DocIssuance_IssueTicket not adding RF about amadeus-ws-client

[DerMika]

Hello,

This sounds like a workflow issue. I am not aware that the message DocIssuance_IssueTicket message can throw his error. In fact, you cannot provide an RF element in the DocIssuance_IssueTicket message.

Usually NEED RECEIVED FROM is an error originating from a PNR_AddMultiElements, or some kind of operation on a PNR in context - after which the PNR must be saved with an RF element to indicate which entity made the change. The error NEED RECEIVED FROM will then occur when you're trying to save the updated PNR (if a RECEIVED FROM element was not provided).

When you do a PNR_AddMultiElements operation with this library, it should automatically add an RF field if you didn't provide an explicit RF element in your operation.

In order to diagnose your specific error, I would have to take a look at the operations you were doing on the PNR in question.

In any case, I don't think the error message is related to the DocIssuance_IssueTicket message: this error is not listed in the Error Messages section of the documentation of DocIssuance_IssueTicket.

You'll need to investigate which PNR operations you are doing on the PNR you have in context. If - besides performing the ticket issue entries - you are doing other changes to the PNR, you'll have to manually add an RF field using a PNR_AddMultiElements message.

[fayax]

You're right! The issue was with my workflow.