web sdk not working about web_sdk

[FrauJohansson]

Hi @sanjosedennis7593 You would need to contact your Adjust Account Manager or Customer Success Manager so that they can enable Web Tracking for you.

Thank you for your understanding.

[sanjosedennis7593]

Ok, thanks for the help. Will reach out to them. :)

[uerceg]

Hi @sanjosedennis7593

Can you initialize SDK in sandbox mode + set log level to verbose, make a test run and send over logs in here? Feel free to omit any information from logs which you might find sensitive.

[sanjosedennis7593]

On the initialization this is the logs

[YaraMatkova]

Hi @sanjosedennis7593

The SDK delays event tracking until /session request succeeded otherwise the server will decline the event because SDK hasn't started the session but tries to send events. So the issue is why the session wasn't succeeded.

I've checked the repo you attached for reference and it seems the web tracking is disabled for the used app token.

Could you please share the response for /session request shown in Network tab of your browser developer tools?

[sanjosedennis7593]

I've got a bad request. Btw, i'm running in localhost.

[sanjosedennis7593]

How will I enable the web tracking for my app token? I'd just see tracker there, not sure if this is what you're referring to.

[YaraMatkova]

Could you share server response message? It shown in human-readable form on Preview view of Network tab, for example:

[sanjosedennis7593]

Oh sorry, i didn't show that one. This is the response. The issue is because tracking is disabled. Can you give me a walkthrough how to enable it?