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Receive problem about eclair-mobile HOT 20 CLOSED

Davidacropros avatar Davidacropros commented on August 23, 2024
Receive problem

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Comments (20)

t-bast avatar t-bast commented on August 23, 2024

I think you should contact Kraken support, we have absolutely no support for USDT so that scenario doesn't make any sense.
If Kraken sent bitcoin to your eclair-mobile then you should receive them. Otherwise it's simply not possible to send something that's not bitcoin to eclair-mobile.

There's nothing that can be done on the eclair-mobile side AFAIK.

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Davidacropros avatar Davidacropros commented on August 23, 2024

Thanks for your fast answer

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Davidacropros avatar Davidacropros commented on August 23, 2024

Hi, Kraken support said the transaction is successfull (see transaction here : https://omniexplorer.info/tx/2335390fe46ddf792f4d88129c53b8c1510e65bbc6890b99defefd0f8d9813c2)

They can not do anything at this point, can you credit the equivalent value in BTC to my wallet ?

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t-bast avatar t-bast commented on August 23, 2024

I don't understand, I think you're misunderstanding what eclair-mobile does. This is not an exchange, we're never in control of any of your funds, this is a non-custodial wallet. We cannot "credit" anything nor have we received any of your bitcoin.

I don't know the details of how USDT work, but it looks like a normal bitcoin transaction was made to your address: https://blockstream.info/address/36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ

So it should show in your eclair-mobile wallet (if that address was indeed generated from your eclair-mobile).

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Davidacropros avatar Davidacropros commented on August 23, 2024

Yes, I've recieved 0.0000273 BTC so it is far from what I've sent (1695USDT = 0.03BTC)

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t-bast avatar t-bast commented on August 23, 2024

Well that's what the transaction you linked (https://blockstream.info/tx/2335390fe46ddf792f4d88129c53b8c1510e65bbc6890b99defefd0f8d9813c2) sent to your address.

If more should have been sent, that's something you need to ask the sender (Kraken). With the data you're providing everything looks correct from eclair-mobile's point of view. The missing funds don't seem to be bitcoins so we cannot do anything about it...

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Davidacropros avatar Davidacropros commented on August 23, 2024

Ok but were are the missing funds ?
here we can clearly see "Simple Send 1,695.00 TetherUS" : https://omniexplorer.info/address/36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ
And the result on my wallet is 0.0000273 BTC.
I know I've made a mistake but the transaction appear successful, why is there so much less left in my wallet ?

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t-bast avatar t-bast commented on August 23, 2024

Ok but were are the missing funds ?

I have no idea, that is something you should ask the people behind that omni system (or Kraken).
It's not on the bitcoin blockchain nor in lightning, so there's nothing we can do.

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Davidacropros avatar Davidacropros commented on August 23, 2024

Ok, how can i get my private key wallet ?

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dpad85 avatar dpad85 commented on August 23, 2024

Ok, how can i get my private key wallet ?

Eclair mobile will not display your seed/private key. But you can restore your 12/24 words seed backup into Electrum, then use Electrum to generate your private keys.

Note that if you used a passphrase when you created your wallet, you need to enter the exact same passphrase (case sensitive) in electrum (in the restore screen, options > extends this seed with custom words).

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Davidacropros avatar Davidacropros commented on August 23, 2024

Ok I've restored my wallet on electrum using the seeds, now how can I generate private key ?
When I try to export private keys, there is a list of 31 addresses

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Davidacropros avatar Davidacropros commented on August 23, 2024

HI again,
I found that Tether uses the Omni Protocol which is based on Bitcoin and has the same address format with Bitcoin. Because of that, it is possible to send USDT to a Bitcoin address by mistake.
So it is technically possible to recover USDT sent to a Bitcoin address by mistake. For this I need my private key to import it into a omni wallet.
I tried import my Eclair Wallet in Electrum using the 12 words, tick the BIP39 checkbox, and then select BIP49. None of the USDT are shown on Electrum Wallet (offline), juste some little BTC (0.0000273) witch came with the transaction (don't know why).

But I can see USDT from my Omni account (read only address) AND by simply checking the address on Omni website : https://www.omniwallet.org/
Eclair address : 36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ

I tried to export private keys from Electrum but I get about 31 addresses (and private keys) included the one I sent USDT to but none of them has USDT on it.

I dont know how to recover those USDT, my knowledge is really basic and I’m not sure of all I try and read... I start to be afraid to never get back this money (about 1700usdt).

Please help me.
Thank you

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pm47 avatar pm47 commented on August 23, 2024

Open Electrum, go to the Addresses tab, select the line with your address, right click, "private key".

That is the private key that you are looking for (do not share it with anyone).

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Davidacropros avatar Davidacropros commented on August 23, 2024

Yes, I already done this, none of the USDT are shown on this address on Electrum neither when I import this private key in Omni wallet. I can juste see USDT from my Omni account (imported read only address) AND by checking the address on Omni website : https://www.omniwallet.org/ With destination address : 36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ

Maybe I did not imported correctly the Eclair address on Electrum ?
I choosed "I already have a seed", pasted them 12 words, tick the BIP39 checkbox, and then select BIP49. Is there any other septs ? Witch are the 30 other addresses I see on Electrum ?

Sorry, I understand this is a little out of your job to assist me on this problem as it is not related to Eclair wallet but I really need some advise and explanation to get this thing right. Hope you understood the problem and have some wise advise.

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Davidacropros avatar Davidacropros commented on August 23, 2024

Et si quelqu'un parle français ça peut clairement m'aider.

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pm47 avatar pm47 commented on August 23, 2024

Vous avez fait ça ?

screenshot

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Davidacropros avatar Davidacropros commented on August 23, 2024

Oui exactement ! mais rien n'est visible. Il n'y a qu'en ajoutant une adresse en lecture seule que je vois les fameux USDT.
screencapture-omniwallet-org-wallet-addresses-2021-04-16-15_00_14

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pm47 avatar pm47 commented on August 23, 2024

C'est que vous vous êtes trompé dans l'import de la clé privée, je ne vois pas l'adresse 36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ dans la liste Dépensable. Vous avez visiblement importé les clés privées qui correspondent à d'autres adresses.

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Davidacropros avatar Davidacropros commented on August 23, 2024

Pourtant j'ai bien pris la clé privée correspondant à 36RLEy9NXPz1Phmfg4dNyhjuE3fSmmyLTJ sur mon export de Electrum, et lorsque je l'import sur Omni ça me sort une autre adresse qui n'a rien a voir (ni est présente nul part dans mon export).
J'ai tout supprimé et re-importé la clé privé et toujours le même soucis :
Capture d’écran 2021-04-16 à 15 40 30

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pm47 avatar pm47 commented on August 23, 2024

Ok je crois que je vois, omniwallet importe une adresse p2pkh (qui commence par 1) alors que vous avez une adresse p2sh-p2wpkh (qui commence par 3). Les deux correspondent à la même clé privée.

Tout cela ne concerne pas du tout Eclair Mobile, je ferme ce ticket et il faut que vous alliez voir https://github.com/OmniLayer/omniwallet.

D'ailleurs leur wiki contient une page précisément là dessus :
https://github.com/OmniLayer/omniwallet/wiki/Recovering-funds-from-a-Segwit-Address

Tant que vous avez la clé privée, les fonds ne sont pas perdus, même s'ils peuvent être difficiles à récupérer. Bonne chance

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