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Mickellg avatar Mickellg commented on August 16, 2024 1

I figured out that on IOS, there is a fix for IOS 17 where you have to have for microphone permissions as well or the sound sometimes plays in the call speaker and not the speakers on the bottom of the phone. Also autoplay doesn't work, at least on iphone, if the low power mode or battery saver mode is on.

put this in app.js to fix the iOS 17 issue:

const onxrloaded = () => {
  const device = XR8.XrDevice.deviceEstimate()
  if (device.os === 'iOS' && device.osVersion.slice(0, 2) === '17') {
    console.log('Requesting microphone due to audio isse in iOS 17. See https://bugs.webkit.org/show_bug.cgi?id=262569')
    XR8.addCameraPipelineModule({
      name: 'request-mic',
      requiredPermissions: () => ([XR8.XrPermissions.permissions().MICROPHONE]),
    })
  }
}

window.XR8 ? onxrloaded() : window.addEventListener('xrloaded', onxrloaded)

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dattanchu avatar dattanchu commented on August 16, 2024

You can check if the issue is with the autoplay set up or with image target event set up. First use that same video tag and put it on your page and make it visible/not visible using a button. Does the video autoplay when it is visible? If it does not then the issue is with your autoplay set up.

Also, don't forget that autoplay will not work on video without muted.

from web.

Mickellg avatar Mickellg commented on August 16, 2024

Thank you @dattanchu from what I'm seeing now is that the problem just happens on iphone/IOS and not on android.

from web.

dattanchu avatar dattanchu commented on August 16, 2024

I see. Thanks for circling back with a solution.

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